Legal
Privacy Policy
This Privacy Policy explains how Indexia Inc., operating in New York State, collects, uses, and protects information through aitutors.live.
1. Information we collect
We may collect account details such as your name, email address, profile image, authentication information, tutoring session metadata, and content you choose to share through the platform.
2. How we use information
We use information to provide and improve the service, authenticate users, support tutoring sessions, maintain security, communicate with you, and understand how the platform is being used.
3. Session and usage data
We may store session-related information such as timing, status, subject area, and other operational data needed to deliver the service and manage product performance.
4. Sharing of information
We do not sell personal information. We may share information with service providers that help us operate the platform, comply with legal obligations, protect users, or enforce our terms.
5. Data retention
We retain information for as long as reasonably necessary to operate the service, comply with legal obligations, resolve disputes, and enforce agreements.
6. Security
We use reasonable administrative, technical, and organizational safeguards to protect information, but no method of storage or transmission is completely secure.
7. Children and education data
If the service is used by or for students, parents, or schools, users are responsible for ensuring they have the necessary rights and permissions to share data through the platform.
8. Your choices
You may contact us to request account assistance or ask privacy-related questions. Depending on your jurisdiction, you may also have additional rights regarding your personal information.
9. Changes to this policy
We may update this Privacy Policy from time to time. Continued use of the service after an update means the updated policy will apply.
10. Contact
Questions about this Privacy Policy may be sent to support@aitutors.live.